Enhancing Operational Resilience

A resilience-by-design approach to help organisations succeed amidst disruptions

In today's hyper-connected world, it is not a matter of if a disruption will occur, but when. Organisations depend on complex networks of technology, plus third and fourth party providers, to deliver their operations, and products and services to customers. When disrupted, impacts can be immediate and far-reaching, adversely affecting customers, reputation, financial performance and trust.

Operational resilience is about safeguarding what matters most – and being able to withstand, respond to and recover from disruptions, without materially impacting customers.

Knowing what's critical is key to strengthening operational resilience. Leading organisations are moving beyond reactive crisis management to proactive, resilience-by-design through:

• identifying which operations are critical to their business;
• understanding resources and service providers they depend on; and
• designing structured strategies to protect, respond and recover effectively.

A strong operational resilience framework enables organisations to:

• anticipate and effectively manage disruption risks through a clear and robust control environment to prevent a disruption;
• operate through a disruption and recover within agreed tolerances through comprehensive plans; and
• strengthen resilience across the value chain with effective service provider agreements, oversight, management and accountability.

Operational resilience is more than compliance - it’s a competitive advantage. At Ashurst, we bring together our legal, risk and compliance, and NewLaw expertise to assist organisations in strengthening their operational resilience. We help you improve and implement your frameworks to better prepare you to withstand, adapt to and recover from disruptions, and maintain the confidence of your customers and stakeholders.

Discover Ashurst's Enhancing Operational Resilience approach

The diagram below outlines how we support legal, risk and compliance functions within your business as well as business leaders – to help you minimise business disruptions and enhance how you respond to and recover from incidents.

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