Legal Operations

Legal project management, legal process improvement and legal services transformation to help drive greater efficiency, transparency and cost certainty and optimise the value of your in-house legal function

Leveraging deep expertise across legal project management and legal process improvement, our Legal Operations team helps drive changes in ways of working through the use of industry leading frameworks and methodologies.

We’re also committed to helping you find and increase efficiencies in your own operations. We do that by working with you to really understand your big picture strategic objectives and granular operational needs—as well as your pain points—and use our legal transformation expertise to help you reimagine your legal services delivery.

The scale and complexity of many legal projects calls for expertise across legal project management and process improvement to help improve:

  • ways of working
  • methods of delivery
  • quality of outcomes.

Our solutions-oriented Legal Operations experts work hand in hand with our digital and delivery specialists to help manage large or complex contentious and non-contentious projects, reengineer workstreams to optimise efficiency, and ensure budget certainty.

  • Legal project management

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  • Legal operations advisory

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Case study

Client challenge

An energy provider operating one of the largest electricity generation portfolios in Australia has committed to exiting coal-fired generation by 2050. They have begun transition planning of a coal-fired power station asset and are considering the future land use of the site and surrounding land portfolio. Cost efficiency is a priority for this large and complex project—due diligence advice alone has needed input from nine practice areas.

Our solution

Our dedicated legal project manager manages the complexities of this project, including:

  • working with key stakeholders in the business and the asset transition team
  • tracking project expenditure and managing cost estimate approvals and billing
  • providing progress reports with input from multiple practice areas.

Their work is supported by a bespoke collaboration platform delivered by our digital services team which:

  • ensures due diligence and project management documents can be easily uploaded and received by the client
  • improves communication by hosting project information in a centralised system, accessible by authorised project members.

Client benefits

Our structured management of this matter means our client can easily raise project issues and questions about costs in fortnightly project calls that cover both legal and matter management updates.

Increased project controls and task/activity monitoring is delivering:

  • strengthened project forecasting and resource planning
  • enhanced clarity on future work requirements
  • improved cost management and control, including reducing billing times.

Key contacts