Business Agenda podcasts

Growing through disruption: the transformation journey

Fraser Hill of Shell chats to Esther Woo about the extensive transformation program that he is leading.

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About this episode

2021 is shaping up to be a defining year for Shell with a huge number of transformation projects at play. In this first episode of Business Agenda, Fraser Hill, General Manager of Digital and Process Transformation at Shell and Esther Woo transformation program lead at Ashurst Advance share their unique transformation programs of work that are driven by efficiencies gains and value creation.

Esther and Fraser discuss the drivers that have influenced their very different (yet in some ways similar) transformation journeys including, the benefits and weaknesses of systematic whole of organisation transformation projects, the skill sets required by legal professionals of the future (including coding!) and the use of technology across the entire contracting and commercial space.

“If you are a supplier to an organisation, you need to bring ideas and solutions that enable their business strategy….You need to start with the objective, the end game, the user in mind, and then apply what it is that they need, rather than pushing your own agenda. Intimacy and understanding and being very clear about the role you play in the value chain is critical.” Fraser Hill, General Manager of Digital and Process Transformation at Shell.


Guest Speaker - Fraser Hill
General Manager, Digital and Process Transformation, Shell
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