Business Services Professionals

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Outpacing change begins with creative individuals

Our business services professionals are at the forefront of delivering value and innovation for the firm and our clients.

Our teams are full of creative individuals who are passionate about high performance: it’s this collective drive and ambition that makes our culture worth being part of. You don’t need extensive experience in professional services – we value experience gained in other sectors too. You’ll be someone who can work with others towards a common goal, and support your colleagues with openness and respect. You’ll bring an instinct for problem solving and be able to anticipate our clients’ needs. What’s more, you’ll share our approach to innovation, whatever your background.

We’ve witnessed a period of unprecedented change and development over the past 5 years, made possible through the expertise of our business services professionals globally.
 

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Our teams

Over a third of our people work within our business services teams, and are based in all offices around the world, including our centres of expertise in Glasgow and Brisbane.

Ashurst Service Central (ASC) has a team of over 100 experienced problem solvers who are responsible for providing services across the employee and client lifecycles. Our ASC team primarily operates out of Brisbane and Glasgow and delivers in-house operations and transactions to support functions including People & Culture, Finance, Risk & Compliance, as well as BD and Communications with a focus on a culture of continuous improvement.

Our Brand, Marketing & Communications team is focused on building and maintaining our brand in the market and ensuring our people, clients and the market understand who we are and what we do, and have an exceptional experience with our firm. Our team is made up of communications, PR, social media, brand, marketing, events and graphic design professionals who are given the opportunity to collaborate closely on a global basis. We cultivate and design communication, events and branding to help everyone, both in the firm and externally, experience the firm, share our knowledge, and follow our journey.

Our Business Development team are forward-thinking and dynamic professionals who are helping to lead the way in setting new standards for Business Development in the legal landscape. You will find members of our Business Development team located in our offices across EMEA, Asia Pacific and the US. Our Business Development team leverage their diverse professional skillset to enhance our clients' experience, drive marketing campaigns, build out new BD and overall work together to execute the firm's clients and markets strategy.

Our Change & Business Improvement team are a core pillar of the firm, and are focused on driving and supporting the change we need to execute our strategy.

The team brings together project management, change management and business analysis professionals who collaborate closely with teams across the firm globally to implement and embed strategic initiatives.

We are at the forefront of responding to the changing global market to deliver the best for the firm and our clients.

Our Financial Management team is key in how we run our operations, plan for the future and determine & implement our strategy.

Our team is spread globally and works closely together to provide holistic expertise for the firm and our clients including group finance, commercial finance, strategy, analytics, procurement and partnership finance and tax.

Technology professionals are essential to the everyday running of our firm.

Our team is concentrated across four core locations, Glasgow, London, Brisbane and Sydney – complemented by smaller service teams across most of our other locations. We operate as one global team, responsible for overseeing the implementation of systems on a global scale, with one of our primary aims being to service our clients whenever and wherever they are.

Our team is focused on digital change, transformation and delivery and is made up of a range of professionals across Information Security, Service Delivery, Applications, Operations, Architecture, Software Development, Testing, and Programme & Project Management .

Our legal knowledge, expertise and technical capability is at the heart of the service we provide to our clients. We have a deep commitment to sharing our knowledge, collaborating to produce innovative solutions and constantly building our understanding of our clients' businesses and industries.

Our team brings together a range of professionals to provide the best support for our clients and people including Knowledge managers, Research & Business Intelligence professionals, and Expertise lawyers. Together our team supports the firm in the execution and operation of our knowledge and expertise programme, ensures access to trusted information sources and high-value legal research and analysis, and develops the firm's internal and client-facing knowhow.

Operations

The Operations team plays a major part in running our firm and has a presence at every Ashurst location. We are focused on providing best-in-class, sustainable operational services for our internal and external clients, managing our corporate real estate, and creating more efficient, modern workplaces in line with new ways of working.

Our team is made up of a range of professionals across business support, document production, front of house, catering, facilities and workplace management, to name a few. Our teams get the chance to work closely together locally, regionally and globally to offer a dynamic and engaging experience for our clients.

Legal Operations


As the nature of traditional secretarial services has changed in response to technological advances, we have responded by remodelling the provision of legal operations support. Every fee earner at Ashurst has the privilege of working with dedicated Practice Executives, Team Executives, and Team Assistants to support their practice. Our Practice Executives ensure our Partners receive excellent direct high-level support and assistance in ongoing practice management. The administrative needs of our fee-earning population are met by central service Hubs, composed of Team Executives and Team Assistants, as well as other specialist support teams, such as Document Production.

Our team delivers purpose led transformation programmes and people and culture practices that support the attraction and enablement of leading talent.

We are a diverse team, spread across the globe, who prioritise collaboration to draw on our full spectrum of perspectives, networks and strengths.

Our team has a blend of roles and expertise within our global Business Partnering team and our Centres of Excellence - Learning and Organisation Development, Remuneration and Benefits, Talent Acquisition, Workforce Planning, Early Careers, Inclusion, Diversity & Belonging and Performance Innovation.

Our Risk & Compliance team is responsible for ensuring that the firm can provide legal advice to our clients while at the same time adhering to the legal and regulatory requirements we are subject to. We thrive on being at the intersection of the firm's strategy, global regulation and market developments so we can maximise and inform the opportunities Ashurst has.

On a daily basis our team manages risk, responds to risk & compliance queries for all new clients and matters, manages our data privacy, and responds to incidents.

The team is split across the UK and Australia to provide global coverage, and is made up of experts across risk & compliance, enterprise risk management, data, and cyber & information security. We also have the unique opportunity to interact and collaborate with all other departments across the firm globally.

At Ashurst we take seriously our responsibility to ensure that everyone has access to legal advice and representation regardless of means. As a law firm, the most effective contribution we can make is to use our knowledge and expertise to assist people and community organisations through the provision of legal services.

Our dedicated Social Impact team works as part of our pro-bono practice and is focused on utilising the professional non-legal skills of our people to support communities in need, as well as our partner community organisations across our global network.

Our Social Impact work also supports our commitment to Pro bono and Inclusion, Diversity and Belonging (IDB) and the firm's IDB Action Plan.

What we can offer you

What sets us apart is our culture – working and collaborating as one firm globally, pursuing excellence in everything we do, and a desire to constantly innovate and adapt. That's why our vision is to be the most progressive global law firm.

Being progressive is a mind-set. It's about wanting to look for new ways of doing things, having an attitude that is always looking for better ways to deliver to our clients, our firm and our people. And the way to deliver the best solution to our clients is to deliver the best to our people.

With this in mind we can offer you unique and empowering opportunities, including:

  • Learning & Development

    Investing in our people to be the most progressive global law firm.

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  • Hybrid working

    Creating a more sustainable, collaborative and agile working environment so you can perform at your best.

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  • Global focus

    You’ll work globally – whether that’s through a secondment, or a transfer to another office overseas or simply through your day-to-day work.

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  • Inclusive culture

    Our strategy is to put Inclusion, Diversity and Belonging at the heart of everything we do.

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Testimonials

Sean Macko

"Since joining the firm in 2021 I have been lucky enough to be presented with amazing opportunities to not only develop my technical skills within the Financial Crime and Risk team but also to develop meaningful relationships across the firm, which now includes taking a 2 year secondment to the London team. The role itself really does encompass what technical excellence means and you are given the opportunities to develop skills, problem solve and challenge your usual way of thinking. I have been supported immensely along the way from my managers and colleagues where I do feel like I have an opportunity to deliver a positive impact for the business."

Sean Macko, Advisor, Financial Crime and Risk

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Applicant Resource Hub

For answers to all your frequently asked questions and information on application & interview tips, the benefits we provide, life at Ashurst, our L&D programmes, and our IDB initiatives.

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Inclusion, Diversity & Belonging

Our inclusive and diverse culture stands at the heart of everything we do. For more information on our initiatives and the support we provide please follow the link below.

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Agencies

Agency submissions and candidate introductions will only be accepted with prior approval from a member of the Ashurst Talent Acquisition team. To submit or introduce a candidate, an agency must have valid agreed terms of business in place with Ashurst. Any agency submissions or candidate introductions made without prior approval or without the agreed terms of business in place will be considered invalid.

Diversity

We are committed to offering a safe and welcoming environment for our employees and encourage applications from people of all backgrounds. With diversity and inclusion at the heart of what we do we place a strong emphasis on working with people from diverse communities and aim to make a positive impact through our Social Impact programmes.

Speak up!

Ashurst is committed to ensuring an accountable workplace culture. Candidates are encouraged to report any ethical or conduct concerns to our confidential email address: ethics.counsel@ashurst.com.

Please note that this email address should not be used for general enquiries about, or applications for, job positions available at Ashurst as they will not be passed onto the relevant team. Any recruitment enquires should be directed to globalresourcing@ashurst.com.